Looking After Your Collins Bespoke Kitchen

Your Collins Bespoke kitchen has been crafted with care, natural materials and skilled workmanship. With simple day-to-day cleaning and a little long-term attention, it will stay beautiful for many years to come.

This guide includes aftercare advice, supplier links, warranties, and answers to common questions. And of course — if you ever need help, we’re only a message away.

Cabinetry Care

Our wooden cabinetry is made from natural materials designed to last. Gentle daily cleaning is all it needs.

Daily Cleaning

  • Use warm, soapy water (95% water, 5% mild detergent).

  • Wipe with a soft cloth and dry afterwards.

  • Avoid abrasive pads, bleach, strong chemicals or steam.

Painted Finishes

Painted kitchens will naturally experience small chips or touch-up needs over time, especially on darker colours. This is normal and easily refreshed.

Natural Timber Movement

Timber may show tiny hairline cracks at joints as seasons change. This is a natural characteristic of wooden kitchens.

Your Free One-Year Touch-Up

All Collins Bespoke kitchens (excluding supply-only) include a complimentary one-year visit where we:

  • Refresh paint

  • Make minor repairs

  • Re-align hardware

  • Check doors and drawers

You’ll be contacted near your kitchen’s first anniversary to arrange the visit.

Worktop Care

Worktops differ by material, but most benefit from warm soapy water and gentle cleaning. Standing water should be avoided on all surfaces.

Quartz & Stone Worktops

  • Use chopping boards — don’t cut directly on the surface.

  • Avoid placing hot pans directly on quartz.

  • Clean spills promptly.

Caesarstone

Durable, non-porous quartz. Clean with mild detergent; avoid harsh chemicals.
Care & Warranty: https://www.caesarstone.co.uk/customer-care/

Silestone (Cosentino)

Scratch-resistant and easy to maintain. Wipe daily with soapy water.
Care & Maintenance: https://www.cosentino.com/en-gb/silestone/

Dekton (Cosentino)

Highly heat-resistant and UV-stable. Clean with warm water and neutral cleaner.
Care & Maintenance: https://www.cosentino.com/en-gb/dekton/

Global Granite

Natural stones vary in porosity. Use pH-neutral cleaners; avoid acidic products on marble/limestone.
Care Information: https://www.globalgranite.co.uk

Hardware & Fittings

Quality hinges, runners and handles help your kitchen function beautifully every day.

Blum Hinges & Drawer Systems

Require little maintenance; easily adjusted if settling occurs.
Guides: https://www.blum.com/gb/en

Armac Martin

Solid brass hardware that may naturally patinate. Clean with warm soapy water and dry well.
Care Guide: https://www.armacmartin.co.uk/pages/care-guide

Hendel & Hendel

Premium handles. Wipe with a soft cloth; avoid abrasives.
Care Information: Designers & Manufacturers of Cabinet Handles – Hendel and Hendel UK

From The Anvil

Hand-forged ironmongery. Clean with mild soap; dry thoroughly.
Care Information: https://www.fromtheanvil.co.uk

Sinks, Taps & Plumbing

Shaws of Darwen

Fireclay sinks are robust and easy to maintain with warm water or cream cleaner.
Care Info: https://www.shawsofdarwen.com

Villeroy & Boch

Ceramic sinks clean well with mild detergent and a soft cloth.
Care Guide: https://www.villeroy-boch.co.uk

Franke

Different materials require different care, but all benefit from gentle cleaning and regular drying.
Care & Maintenance: https://www.franke.com

Perrin & Rowe

Luxury brassware that may patinate naturally unless polished. Clean with warm soapy water.
Care Info: https://www.perrinandrowe.co.uk

Abode

Simple daily wiping with warm soapy water keeps finishes looking new.
Support & Care: Abode | Kitchen Sinks, Taps and Beautiful Bathroom Taps

Quooker

Regular descaling maintains performance; wipe with a soft cloth.
Maintenance & Warranty: https://www.quooker.co.uk

Insinkerator

Run cold water during use; refresh occasionally with disposal cleaning tablets.
Care Guide: https://www.insinkerator.co.uk

Appliances

Please register all appliances within 30 days for full warranty coverage.

If you need help locating serial numbers, we’re here to assist.

Your Collins Bespoke Warranty

Cabinetry – the life of the household.

Covers structural integrity and craftsmanship.
Does not cover: wood movement, water damage, misuse or general wear.

Paint & Finishes – 2 Years

Covers application.
Excludes natural wear, knocks, or marks from cleaning.

Hardware

Blum: lifetime warranty through manufacturer.

Worktops & Appliances

Covered by supplier/manufacturer warranties.

Optional Services

We’re always happy to support you with:

  • Annual maintenance packages

  • 3-year and 5-year care plans

  • Full resprays

  • Colour changes

  • Handle upgrades

  • Appliance updates

  • Replacement sinks or taps

If you’d like a quote, please get in touch.

Frequently Asked Questions

Do painted kitchens need regular touch-ups?

Small touch-ups are normal over time, especially on darker colours or high-use areas. Your free one-year visit includes paint refreshing.

Are tiny cracks in wooden cabinetry normal?

Yes — natural timber moves slightly with seasonal humidity, which may create fine hairline cracks at joints. It’s not a fault and doesn’t affect longevity.

Can I place hot pans directly onto quartz?

No — always use heat mats or trivets. Quartz is heat-resistant but can discolour or crack under extreme heat.

Do worktops need sealing?

Quartz does not.
Natural stones (granite, marble, quartzite) may require sealing depending on the supplier.

How do I register my appliances?

Every appliance brand has an online registration page. Links are included above. We’re happy to help if you’re unsure.

What should I do if a hinge or drawer becomes misaligned?

This is very common and usually caused by natural settling. Blum hardware is adjustable — and we can guide you or visit if needed.

How often should I oil wooden worktops?

If you have solid wood worktops, we recommend re-oiling every 3–6 months depending on use.

Contact Us

If you ever need advice, support or guidance, we’re always happy to help. Above all, thank you for choosing a Collins Bespoke kitchen — we hope you enjoy it for many years to come.

Email: info@collinsbespoke.co.uk Phone: 01233 822595 Website: www.collinsbespoke.co.uk Contact